{
"call": {
"id": "call_abc123",
"status": "completed",
"phone_number": "+1234567890",
"direction": "outbound",
"start_time": "2024-01-01T12:00:00Z",
"end_time": "2024-01-01T12:02:05Z",
"duration": 125,
"cost": "0.50",
"recording_url": "https://api.example.com/recordings/call_abc123.mp3",
"transcript": {
"segments": [
{
"speaker": "ai",
"text": "Hello, this is AI calling.",
"timestamp": "2024-01-01T12:00:05Z",
"confidence": 0.98
},
{
"speaker": "human",
"text": "Yes, I can hear you clearly.",
"timestamp": "2024-01-01T12:00:08Z",
"confidence": 0.95
}
]
},
"analytics": {
"sentiment": {
"overall": "positive",
"scores": {
"positive": 0.8,
"neutral": 0.2,
"negative": 0.0
}
},
"engagement": {
"score": 0.9,
"metrics": {
"response_time": 1.2,
"interruptions": 0
}
},
"voice_metrics": {
"pace": 1.0,
"volume": 0.7,
"clarity": 0.95
}
}
}
}