Chat Transcripts
The Chat Transcripts node enables you to retrieve, analyze, and manage chatbot conversation transcripts.Overview
This node allows you to:- Retrieve chat transcripts
- Analyze conversations
- Export transcript data
- Generate insights
- Monitor chat quality
Configuration
Parameter | Type | Description |
---|---|---|
Chat ID | String | ID of the chat session |
Include Analytics | Boolean | Include conversation analytics |
Format | String | Output format (JSON/CSV/TXT) |
Time Range | Object | Time period for transcript retrieval |
Filters | Object | Filtering criteria |
Example Usage
Basic Transcript Retrieval
Advanced Transcript Analysis
Transcript Format
JSON Format
Analytics
Conversation Metrics
Export Options
Format Configuration
Filtering Options
Available Filters
Error Handling
Common error scenarios:- Invalid chat ID
- Transcript not found
- Invalid date range
- Format conversion error
- Analytics processing failed