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Chat Transcripts

The Chat Transcripts node enables you to retrieve, analyze, and manage chatbot conversation transcripts.

Overview

This node allows you to:
  • Retrieve chat transcripts
  • Analyze conversations
  • Export transcript data
  • Generate insights
  • Monitor chat quality

Configuration

Example Usage

Basic Transcript Retrieval

Advanced Transcript Analysis

Transcript Format

JSON Format

Analytics

Conversation Metrics

Export Options

Format Configuration

Filtering Options

Available Filters

Error Handling

Common error scenarios:
  • Invalid chat ID
  • Transcript not found
  • Invalid date range
  • Format conversion error
  • Analytics processing failed