Core Concepts
Voice AI
What is Voice AI?
Voice AI in Svalync enables human-like, natural conversations with users over phone calls. It utilizes advanced speech recognition and LLM’s to understand queries and provide relevant responses.
Key Features:
- Supports Bulk Call Initiations
- Enables Integration with Backend Systems
- Offers Voice Cloning Capabilities
- Supports Multilingual Conversations
- Create Conversational Flow Design
Use Cases:
- Solve 80% of customer support quereies through voice AI
- Lead qualification and sales automation.
- Appointment scheduling through voice interaction.
- Automating feedback collection and surveys.
- Handling inbound call inquiries efficiently.