Core Concepts
Chatbot AI
What is Chatbot AI?
Chatbot AI enables businesses to build AI-driven conversational agents that can interact with users via chat interfaces. These chatbots can answer questions, guide users through workflows, and automate customer interactions.
Key Features:
- Supports Multichannel Deployment (Web, WhatsApp, Messenger, etc.)
- AI-powered Conversational Flow Design
- Integration with Backend Systems and APIs
- Context-aware and Multi-turn Conversations
- Customizable AI Responses
Use Cases:
- Providing instant customer support on websites and apps.
- Automating responses to frequently asked questions.
- Assisting users with guided workflows and troubleshooting.
- Managing appointment bookings and reminders.
- Streamlining internal HR and IT support queries.