> ## Documentation Index
> Fetch the complete documentation index at: https://docs.svalync.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Make Call

> Initiate AI-powered voice calls

# Make Call

The Make Call node enables you to initiate AI-powered voice calls programmatically.

## Overview

This node allows you to:

* Initiate outbound calls
* Configure AI voice parameters
* Set call scripts and flows
* Handle call responses
* Monitor call progress

## Configuration

| Parameter    | Type    | Description                       |
| ------------ | ------- | --------------------------------- |
| Phone Number | String  | Target phone number to call       |
| Voice ID     | String  | ID of the AI voice to use         |
| Script       | Object  | Call script and conversation flow |
| Callback URL | String  | Webhook URL for call events       |
| Recording    | Boolean | Whether to record the call        |

## Call Script Structure

The script object defines the conversation flow:

```json theme={null}
{
  "script": {
    "greeting": {
      "text": "Hello, this is AI calling. How are you today?",
      "responses": {
        "positive": {
          "pattern": ["good", "fine", "great"],
          "reply": "I'm glad to hear that!"
        },
        "negative": {
          "pattern": ["bad", "not good", "terrible"],
          "reply": "I'm sorry to hear that."
        }
      }
    },
    "fallback": {
      "text": "I apologize, I didn't catch that. Could you please repeat?"
    }
  }
}
```

## Example Usage

### Basic Call

```json theme={null}
{
  "phone_number": "+1234567890",
  "voice_id": "voice_default",
  "script": {
    "text": "Hello, this is a test call from AI."
  }
}
```

### Advanced Call with Flow

```json theme={null}
{
  "phone_number": "+1234567890",
  "voice_id": "voice_female_1",
  "script": {
    "steps": [
      {
        "type": "greeting",
        "text": "Hello, this is Sarah from AI Company."
      },
      {
        "type": "question",
        "text": "Are you interested in our services?",
        "responses": {
          "yes": {
            "next": "details"
          },
          "no": {
            "next": "goodbye"
          }
        }
      }
    ]
  },
  "recording": true,
  "callback_url": "https://your-domain.com/call-events"
}
```

## Voice Options

Available voice configurations:

```json theme={null}
{
  "voices": {
    "default": {
      "gender": "female",
      "accent": "neutral",
      "speed": 1.0
    },
    "professional": {
      "gender": "male",
      "accent": "business",
      "speed": 0.9
    }
  }
}
```

## Call Events

The node emits various events during the call:

* `call.initiated`
* `call.connected`
* `call.in_progress`
* `call.completed`
* `call.failed`

## Error Handling

Common error scenarios:

* Invalid phone number
* Voice service unavailable
* Script validation errors
* Connection failures
* Response timeout