> ## Documentation Index
> Fetch the complete documentation index at: https://docs.svalync.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Get Call

> Retrieve details for a single voice call

# Get Call

The Get Call node allows you to retrieve detailed information about a single voice call.

## Overview

This node enables you to:

* Get call status
* Access call transcript
* Retrieve recording
* View call metrics
* Get interaction details

## Configuration

| Parameter          | Type    | Description                      |
| ------------------ | ------- | -------------------------------- |
| Call ID            | String  | ID of the call to retrieve       |
| Include Recording  | Boolean | Whether to include recording URL |
| Include Transcript | Boolean | Whether to include transcript    |
| Include Analytics  | Boolean | Whether to include analytics     |

## Example Usage

### Basic Call Retrieval

```json theme={null}
{
  "call_id": "call_abc123"
}
```

### Detailed Call Information

```json theme={null}
{
  "call_id": "call_abc123",
  "include_recording": true,
  "include_transcript": true,
  "include_analytics": true
}
```

## Response Format

```json theme={null}
{
  "call": {
    "id": "call_abc123",
    "status": "completed",
    "phone_number": "+1234567890",
    "direction": "outbound",
    "start_time": "2024-01-01T12:00:00Z",
    "end_time": "2024-01-01T12:02:05Z",
    "duration": 125,
    "cost": "0.50",
    "recording_url": "https://api.example.com/recordings/call_abc123.mp3",
    "transcript": {
      "segments": [
        {
          "speaker": "ai",
          "text": "Hello, this is AI calling.",
          "timestamp": "2024-01-01T12:00:05Z",
          "confidence": 0.98
        },
        {
          "speaker": "human",
          "text": "Yes, I can hear you clearly.",
          "timestamp": "2024-01-01T12:00:08Z",
          "confidence": 0.95
        }
      ]
    },
    "analytics": {
      "sentiment": {
        "overall": "positive",
        "scores": {
          "positive": 0.8,
          "neutral": 0.2,
          "negative": 0.0
        }
      },
      "engagement": {
        "score": 0.9,
        "metrics": {
          "response_time": 1.2,
          "interruptions": 0
        }
      },
      "voice_metrics": {
        "pace": 1.0,
        "volume": 0.7,
        "clarity": 0.95
      }
    }
  }
}
```

## Call States

Possible call states:

* `queued`
* `ringing`
* `in-progress`
* `completed`
* `failed`
* `busy`
* `no-answer`
* `canceled`

## Analytics Metrics

Available call analytics:

* Sentiment analysis
* Voice metrics
* Engagement scores
* Response patterns
* Call quality metrics

## Error Handling

Common error scenarios:

* Invalid Call ID
* Call not found
* Recording expired
* Analytics processing failed
* Permission denied