> ## Documentation Index
> Fetch the complete documentation index at: https://docs.svalync.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Get Call Details

> Retrieve detailed information about voice calls

# Get Call Details

The Get Call Details node allows you to retrieve comprehensive information about specific voice calls.

## Overview

This node enables you to:

* Get call status and duration
* Access conversation transcripts
* Retrieve call recordings
* View call analytics
* Get response data

## Configuration

| Parameter          | Type    | Description                                |
| ------------------ | ------- | ------------------------------------------ |
| Call ID            | String  | ID of the call to retrieve                 |
| Include Transcript | Boolean | Whether to include conversation transcript |
| Include Recording  | Boolean | Whether to include call recording URL      |
| Include Analytics  | Boolean | Whether to include call analytics          |

## Example Usage

### Basic Call Details

```json theme={null}
{
  "call_id": "call_abc123",
  "include_transcript": true
}
```

### Full Call Information

```json theme={null}
{
  "call_id": "call_abc123",
  "include_transcript": true,
  "include_recording": true,
  "include_analytics": true
}
```

## Response Format

```json theme={null}
{
  "call": {
    "id": "call_abc123",
    "status": "completed",
    "duration": 125,
    "start_time": "2024-01-01T12:00:00Z",
    "end_time": "2024-01-01T12:02:05Z",
    "phone_number": "+1234567890",
    "direction": "outbound",
    "cost": "0.50",
    "transcript": {
      "segments": [
        {
          "speaker": "ai",
          "text": "Hello, this is AI calling.",
          "timestamp": "2024-01-01T12:00:05Z"
        },
        {
          "speaker": "human",
          "text": "Hi, yes I can hear you.",
          "timestamp": "2024-01-01T12:00:08Z"
        }
      ]
    },
    "analytics": {
      "sentiment": {
        "positive": 0.8,
        "neutral": 0.2,
        "negative": 0.0
      },
      "engagement": 0.9,
      "talk_ratio": {
        "ai": 0.4,
        "human": 0.6
      }
    },
    "recording_url": "https://api.example.com/recordings/call_abc123.mp3"
  }
}
```

## Available Data

### Basic Information

* Call ID
* Status
* Duration
* Start/End times
* Phone number
* Direction
* Cost

### Transcript Data

* Conversation segments
* Speaker identification
* Timestamps
* Text content

### Analytics

* Sentiment analysis
* Engagement metrics
* Talk ratio
* Response patterns

### Recording

* Audio file URL
* Format
* Duration
* Quality

## Error Handling

Common error scenarios:

* Invalid Call ID
* Call not found
* Insufficient permissions
* Recording unavailable
* Analytics processing failed