> ## Documentation Index
> Fetch the complete documentation index at: https://docs.svalync.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Get Batch Call Details

> Retrieve details for multiple calls in a batch

# Get Batch Call Details

The Get Batch Call Details node allows you to retrieve information about multiple calls in a batch operation.

## Overview

This node enables you to:

* Get status of all calls in a batch
* Access batch analytics
* Download batch reports
* Track batch progress
* Get aggregated metrics

## Configuration

| Parameter           | Type    | Description                         |
| ------------------- | ------- | ----------------------------------- |
| Batch ID            | String  | ID of the batch to retrieve         |
| Include Analytics   | Boolean | Whether to include analytics        |
| Include Transcripts | Boolean | Whether to include call transcripts |
| Filter              | Object  | Filter criteria for calls           |

## Example Usage

### Basic Batch Details

```json theme={null}
{
  "batch_id": "batch_xyz789",
  "include_analytics": true
}
```

### Filtered Batch Details

```json theme={null}
{
  "batch_id": "batch_xyz789",
  "include_analytics": true,
  "include_transcripts": true,
  "filter": {
    "status": ["completed", "failed"],
    "duration": {
      "min": 30,
      "max": 300
    }
  }
}
```

## Response Format

```json theme={null}
{
  "batch": {
    "id": "batch_xyz789",
    "status": "completed",
    "created_at": "2024-01-01T12:00:00Z",
    "completed_at": "2024-01-01T12:30:00Z",
    "statistics": {
      "total_calls": 100,
      "completed": 95,
      "failed": 3,
      "in_progress": 2,
      "average_duration": 120,
      "total_cost": "50.00"
    },
    "calls": [
      {
        "id": "call_abc123",
        "status": "completed",
        "duration": 125,
        "cost": "0.50",
        "analytics": {
          "sentiment": {
            "positive": 0.8,
            "neutral": 0.2
          }
        }
      }
    ],
    "analytics": {
      "success_rate": 0.95,
      "average_sentiment": {
        "positive": 0.7,
        "neutral": 0.2,
        "negative": 0.1
      },
      "common_responses": [
        {
          "text": "Yes, I'm interested",
          "count": 45
        }
      ]
    }
  }
}
```

## Available Filters

Filter batch calls by:

```json theme={null}
{
  "filter": {
    "status": ["completed", "failed"],
    "duration": {
      "min": 30,
      "max": 300
    },
    "cost": {
      "min": "0.10",
      "max": "1.00"
    },
    "sentiment": {
      "min_positive": 0.7
    },
    "date_range": {
      "start": "2024-01-01T00:00:00Z",
      "end": "2024-01-02T00:00:00Z"
    }
  }
}
```

## Batch Analytics

Available analytics metrics:

* Success rate
* Average duration
* Cost statistics
* Sentiment analysis
* Response patterns
* Engagement metrics

## Error Handling

Common error scenarios:

* Invalid Batch ID
* Batch not found
* Invalid filter criteria
* Analytics unavailable
* Rate limiting